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Award winning / Value


Protocol is a wholly owned subsidiary of WPA, a major health insurer
with a heritage of over 100 years, bringing benefits of experience, economies
of scale and buying power
. WPA has been recognised over recent years with a number of awards:
  • Winner best UK insurer for Customer Care (British Insurance Awards 2005 & 2009)
  • Voted "Health Insurer of the Year" (Insurance Times 2007)
  • Recognised as the most innovative UK health insurer third year in a row (Laing & Buisson independent healthcare awards 2006 - 2008)

Additionally, we are accredited companywide to ISO9001:2000, Quality Management Systems, ISO 14001:2004, Environment Management System and BS25999-2:2007 in Business Continuity Management. Most recently we received the ISO/IEC 27001 accreditation in Information Security.