Creating healthcare solutions
for some of the UK's biggest companies

Overview

We recognise that each and every customer will face their own challenges when it comes to their private medical scheme.
These challenges mean that a 'one size fits all' benefit schedule and administration service is not going to be right for everyone.
This is why we choose to offer complete flexibility, helping you to build from the ground up the scheme which meets your requirements.

Our culture


Customer Service

We treat our customers as we would want to be treated ourselves. Our underlying ethos is the pursuit of excellence in all that we do.

Technology

We use smart technology to make the customer experience as seamless as possible.

Flexibility

We offer complete flexibility, allowing us to create a solution which fits the unique requirements of your company and your employees.

Our standards are exceptionally high,
and others agree


ISO logos demonstrating WPA's four accreditations

Information Security Management
ISO/IEC 27001:2013

ISO logos demonstrating WPA's four accreditations

Quality Management
ISO 9001:2015

ISO logos demonstrating WPA's four accreditations

Business Continuity Management
ISO 22301:2012

ISO logos demonstrating WPA's four accreditations

Environmental Management
ISO 14001:2015

We take the security of our members' information very seriously. As one of the first UK insurance companies to achieve the internationally recognised Information Security Management standard, we do everything possible to protect sensitive information from unauthorised access.

We keep our standards of service extremely high by continually and critically reviewing what we do. We provide the highest levels of customer service and are independently certified as meeting the standards for Quality Management Systems on a company-wide basis.

We work hard to protect our members at all times. So even if something unexpected happens to us, like a fire, we can still continue to operate as usual. We are proud to have achieved full accreditation for Business Continuity Management, meaning our members can always rely on us no matter what might happen.

We invest in systems and services to reduce waste of our natural resources. The paper we use is made up of fibre sourced from well-managed forests, independently certified according to the rules of the Forest Stewardship Council. We have been awarded the Environmental Management standard - one of the highest benchmarks in environmental management and best practice.

Contact us

Call our dedicated team to discuss your
requirements on 0344 412 2251